Privacy Policy

Last updated: January 2024

Introduction

SiteHarbor (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our web development, consulting, and hosting services.

Information We Collect

We collect information that you voluntarily provide to us, including:

• Name and contact information
• Email address
• Business information
• Project requirements and specifications
• Payment information (processed securely through Stripe)

How We Use Your Information

We use the collected information to:

• Provide and improve our services
• Communicate with you about your projects
• Process payments
• Send important updates and notifications
• Comply with legal obligations

Payment Processing

We use Stripe for payment processing. When you make a payment, your payment information is collected and processed directly by Stripe. We do not store your complete payment information on our servers. For more information about how Stripe handles your data, please refer to Stripe’s Privacy Policy.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Third-Party Services

We may use third-party services to help us operate our business and provide services. These services may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@siteharbor.ca